Ubet88 Privacy Policy — Protection Your Personal Data

This Privacy Policy ("Policy") is issued by ubet88 ("we", "Company") and applies to all users who register, browse, or use any services offered through the ubet88.run platform and the ubet88 mobile app.

We understand that privacy is something deeply valued. That is why we take serious and thorough steps to ensure your personal information is always protected, used responsibly, and never misused under any circumstances. This Policy clearly outlines your rights as a user and our responsibilities as a data controller.

Ubet88 collects various types of personal information from you in different ways as you interact with our platform. Below is a summary of the types of data we collect:

We only collect information that is strictly necessary for the stated purposes. We do not collect sensitive information such as medical data, religious beliefs, or political views.

The personal data we collect is used solely for lawful and necessary purposes in operating the ubet88 platform. The primary purposes for which data is used are as follows:

• Process account registration and verify your identity through the required KYC process.
• Process deposits, withdrawals, and other financial transactions securely and accurately.
• Provide responsive and effective customer support when you need assistance.
• Send important notifications related to your account, transactions, promotions, and platform updates.
• Monitor and prevent fraud, money laundering, and other suspicious activities.
• Comply with legal and regulatory obligations applicable to our operations.
• Enhance user experience through behavioural analysis and feedback.
• Send promotional offers and information about new products that may interest you (subject to your preferences).

Ubet88 does not sell or trade your personal data. However, we may share your information with selected third parties in the following circumstances:

• Payment Service Providers: Transaction data is shared with trusted payment processors such as DuitNow and FPX to facilitate deposits and withdrawals.
• Technical Service Providers: Companies that assist us in managing IT infrastructure, analytics, and technical support are bound by strict confidentiality agreements.
• Regulatory Authorities: We are required to disclose certain information to legal or regulatory authorities when directed to do so by a court order or applicable law.
• KYC Service Providers: Identity information is shared with recognised third-party identity verification providers to meet anti-money laundering (AML) requirements.

All third parties working with us are required to sign strict data protection agreements and are not permitted to use your data for any purpose other than what is specified in those agreements.

Ubet88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognise you and remember your preferences.

• Essential Cookies: Required for core platform functions such as login, game sessions, and account security. These cookies cannot be disabled.
• Performance Cookies: Gather information on how you use the platform to help us improve our services. All data is anonymised.
• Functional Cookies: Remember your preferences such as language, display settings, and game preferences to deliver a more personalised experience.
• Analytics Cookies: Help us understand how users interact with the platform so we can make effective improvements.

The security of your personal data is our absolute top priority. ubet88 implements multiple layers of technical and organisational protection to safeguard your data from unauthorised access, loss, or accidental disclosure.

• 256-bit SSL encryption for all data transmission between your device and our servers.
• Encryption of sensitive data in databases using the industry-recognised AES-256 algorithm.
• 24/7 security monitoring by our dedicated cybersecurity team.
• Periodic penetration testing conducted by independent third-party security experts.
• Two-factor authentication (2FA) is available for all member accounts as an added layer of protection.
• Mandatory data protection training for all staff who handle personal data.
• Clear incident response procedures in the event of any data breach.

While we take all reasonable measures, no system can be guaranteed 100% secure. You also play an important role by ensuring your account password is strong, unique, and not shared with anyone.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our internal policies, you have the following rights regarding the personal data we hold:

• Right of Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: If your data is inaccurate or incomplete, you have the right to request that we correct it.
• Right to Erasure: Under certain circumstances, you may request that we erase your personal data ("right to be forgotten").
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Data Portability: You may request your data in a machine-readable format for transfer to another service.

Ubet88 retains your personal data for as long as your account is active or as long as necessary to provide services to you. After an account is closed, we will retain your data for a specified period in accordance with legal and regulatory requirements.

• Financial transaction data and wagering records are retained for a minimum of 5 years from the transaction date to meet AML regulatory requirements.
• Identity verification (KYC) records are retained for a minimum of 6 years after the business relationship ends.
• Customer support communication logs are retained for 2 years for quality control purposes.
• Cookie and analytics data is retained for no more than 13 months from the date of collection.
• Once the retention period expires, data will be securely deleted or anonymised.

The ubet88 platform may contain links to third-party websites or services. This Privacy Policy applies only to the ubet88 platform and does not cover the privacy practices of other websites. We recommend reading the privacy policy of every website you visit.

Ubet88 is not responsible for the content, privacy policies, or practices of any third-party websites. Links to external sites do not imply our endorsement or verification of their content or practices.

Ubet88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. Any material changes will be communicated to you via email or in-platform notification at least 7 days before taking effect.

Your continued use of the ubet88 platform after any amendments take effect will be deemed as your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.